faqs

Thank you for choosing Health Choice Urgent Care.  Helping you “Get Better. Faster!” is important to us and we’re so glad you’ve chosen us for your urgent care needs.

Your health information is important. We provide multiple ways for you to access your medical records so you can stay informed and make the best decisions about your care.

  • Access your medical records by submitting a request through our secure partner, BHS Connect(Open Link in new window). 
  • Third-party medical records requests: For worker’s compensation, attorneys, and insurance providers seeking records, please fax the request to 314-270-3694.
  • For additional help, please contact the location where you received care for further assistance. 

To access and review lab results, log in to our Patient Portal. If you need further assistance or have additional questions about your lab or imaging results, please submit a Contact Form below.

For billing questions, please visit Pay My Bill or call our billing department at (470) 326-0141.

If you need employment verification for being a team member of the Urgent Care Group, please use the following to complete your verification process:

Contact Us

If you have feedback about a visit to one of our centers, we want to hear from you. Our Contact Form is sent directly to our Service Excellence Department. We appreciate every opportunity to collaborate with our patients to improve the service we provide.

Please be advised that the privacy of any health information submitted online is not HIPAA compliant.